DRAFT for lawyer review. Not yet legal advice or a final policy.

Our data promise

You've paid for your leads and earned your customers. Here's exactly what LeadWake does and doesn't do with them.

• We never sell, share or rent your list.
• We never train AI on your customers' personal details. When we use an AI model to write emails, we send it your business details and general job types, not your customers' names or email addresses.
• We learn only from anonymous, combined results, such as reply and booking rates by trade, state, email step and month. These numbers contain no names, emails or message text and can't be tied back to your business.
• Raw data is only used beyond your own campaigns if you tick the optional opt-in box. It is unticked by default and you can withdraw at any time in Settings.
• Your emails come from your own domain and replies go to your own inbox.
• Nothing sends until you approve it, and the pause button stops everything straight away.
• One-click delete wipes your lists, contacts, emails and logs. We keep a one-way scrambled (hashed) copy of unsubscribed addresses so we never email those people again on your behalf, unless you delete your whole account.
• Canceled accounts are deleted 30 days after cancelling.
• Encryption: names and emails are encrypted at rest (AES-256) and all traffic uses HTTPS. Staff do not browse customer lists.

DRAFT for lawyer review. Not yet legal advice or a final policy.